FAQ

Getting Started on Conyac

• How do I respond to comments received via email?
• Which web browsers does Conyac support?
• How do I get started working as a freelancer on Conyac?
• Can I exchange contact information with clients?

For Residents of Japan

• What is my Individual Number (My Number) and why do you need it?
• Why do you need my ID, what is acceptable, and how do I submit it?
• Regarding NDA (non-disclosure agreement)

Your Conyac Account

• What if I forget my password?
• How do I edit my Conyac profile?
• What if I accidentally registered for Conyac as a requester/client?
• How do I change my notification settings?
• How do I change my online status?
• Can I change my username?

See all 7 articles

Offering Services on Conyac

• What is an "Offer" and what should I do when I get one?
• What kinds of services can I offer on Conyac?
• How do I offer specific services via my Conyac profile?
• How can I set pricing for my services?
• How does feedback work on Conyac?

About Conyac Market

• What is Conyac Market?
• How do I get hired on Conyac Market?
• How do I apply for a job on Conyac Market?
• Why can't I apply to a market project?
• Can I change the terms or cancel a contract on Conyac Market?
• What are the fees on Conyac Market?

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For Translators

• How do I start working on translations?
• Are there different levels of translators on Conyac?
• What are Level Tests and how do I take one?
• What are Light Requests and how do they work?
• What are Standard Requests and how do they work?
• How do I review other translators' completed Light Request translations?

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For Payment

• How do I get paid for my work on Conyac?
• Can I receive payments for milestones on Conyac Market?
• Why isn't payment showing in my PayPal account?
• How to set up a PayPal account
• I translated a request but the rewards are not reflected in my account
• What is Withholding Tax and why do you subtract it?